Privacy Policy
Last updated: 09 January 2026
PlayTown Ventures Sdn. Bhd. (“PlayTown”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (Malaysia) (“PDPA”) and applicable laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us online.
1. Information We Collect
We may collect and process the following types of personal data:
a. Information You Provide Voluntarily
- Name
- Email address
- Phone number
- Any information submitted via contact forms, enquiry forms, registrations, or emails
b. Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
This data is collected through cookies and similar technologies to improve website performance and user experience.
2. Purpose of Collection
Your personal data may be used for the following purposes:
- To respond to enquiries and communications
- To provide information about our services, offerings, or updates
- To improve our website, services, and user experience
- To administer registrations, bookings, or expressions of interest
- To comply with legal and regulatory requirements
We will not collect personal data beyond what is reasonably necessary for these purposes.
3. Disclosure of Personal Data
We do not sell or trade your personal data.
Your data may be disclosed only to:
- Internal staff on a need-to-know basis
- Service providers supporting website hosting, IT, analytics, or communications
- Regulatory authorities, if required by law
All third parties are required to handle your data securely and confidentially.
4. Data Security
We take reasonable technical and organisational measures to protect your personal data from:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
However, no online transmission or storage system can be guaranteed to be 100% secure.
5. Data Retention
Personal data will be retained only for as long as necessary to fulfil the purposes stated above, or as required by applicable laws and regulations.
6. Your Rights
Subject to applicable laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Withdraw consent for certain uses of your data
Requests may be made using the contact details below.
7. Cookies
Our website may use cookies to enhance user experience and analyse website traffic. You may control or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:
PlayTown Ventures Sdn. Bhd.